Frequently Asked Questions

 

 

General

What is Vivid Sydney?

Vivid Sydney is an annual festival that sparks the soul of our city with creative brilliance for 23 days and nights. Celebrating its 12th year in 2022, Vivid Sydney fuses art, innovation and technology in collaboration with some of the most boundary-pushing artists, thinkers and musicians of our time. Vivid Sydney tells a story of the harbour city beyond the icons, about urban legends, secret spaces and visions for the future. This year, the festival boasts the longest continuous Light Walk in the history of the event, from Sydney Opera House to Central Station.

Vivid Sydney is owned, managed and produced by Destination NSW, the NSW Government’s tourism and major events agency.

Vivid Sydney has been recognised by the International Festivals & Events Association (IFEA) and received 15 accolades at the 2019 IFEA Pinnacle Awards including gold in the Grand Pinnacle category. Vivid Sydney was also voted Australia’s Best Tourism Event in 2013, 2014, 2015, 2017, 2018 and 2019 and Best Cultural, Arts or Music Event in 2017 and 2019 in the Australian Event Awards.

When is Vivid Sydney?

Vivid Sydney will return in 2022 for 23 nights from 27 May – 18 June.

Follow our social channels and sign up for MyVivid newsletters to stay up to date with the latest information.

What events are on during Vivid Sydney?

The full program is now live! Here are all of the events that are on during Vivid Sydney 2022. Keep up-to-date on everything Vivid Sydney by signing up to MyVivid or following our Vivid Sydney social channels.

Instagram
Facebook
Twitter
LinkedIn
TikTok
YouTube 

Will Vivid Sydney 2022 be COVID-safe?

Destination NSW is working with key stakeholders, including NSW Health, to deliver a COVID-safe event in line with the Public Health Orders and NSW Health advice at the time.

Where is the best place to stay during Vivid Sydney?

Sydney has a wonderful range of accommodation available from budget through to five-star. To be close to the action in the city we would recommend you stay in The Rocks, Circular Quay, Sydney CBD, Walsh Bay, Barangaroo, Darling Harbour, Pyrmont or North Sydney. Destination NSW’s website Sydney.com contains a wealth of information for you to choose your accommodation, and to find out what else is on offer in Sydney for you to enjoy during your visit.

If you’re thinking about extending your stay, why not also plan a visit to regional NSW? For inspiration, go to VisitNSW.com.

What happens if it rains?

The event will operate rain, hail or shine. Should extreme adverse weather conditions be experienced there may be restrictions on which areas are operational and we recommend keeping up to date via our Vivid Sydney Facebook or Vivid Sydney Twitter pages.

Do I need to book or purchase tickets to see Vivid Sydney?

The Vivid Light Walk is free-of-charge. You can purchase tickets for Music and Ideas events, and to Vivid Sydney events at Taronga Zoo and Luna Park. Check out the full program at Vivid Ideas, Vivid Music and Taronga Zoo to find information on how to buy tickets. You can also keep up-to-date with everything Vivid Sydney through our Vivid Sydney Facebook or Vivid Sydney Twitter pages.

What will the crowds be like?

The Vivid Light Walk is very popular and attracts large numbers of people across the 23 nights of the event. Generally, Friday, Saturday and Sunday nights attract the largest crowds.  Those with young families and strollers should also consider coming to Vivid Sydney on weeknights when visitor numbers are expected to be lower than the weekends.

Lights come on at 6pm every night, so head out early when it’s easier to see and move around.

How do I recover lost items during Vivid Sydney?

If you have lost something around Circular Quay or Darling Harbour during Vivid Sydney, call or visit The Rocks Police Station on 02 8220 6399. If you have lost something at another precinct or venue, Vivid Sydney suggests you call or visit the local police station in that area or the venue you were visiting.

What measures have been put in place for lost children?

Medical Posts and Volunteer Ambassadors at Information booths located on the Light Walk offer wristbands to parents and guardians of children to put contact details on, in case their child becomes lost. It is also a good idea to give your child a card with your contact details on it or write a contact number on your child’s arm. Vivid Sydney volunteers and security personnel will be briefed to look out for lost children and will contact parents wherever possible or the NSW Police Force if necessary.

Is the Vivid Sydney app still available?

Unfortunately, the Vivid Sydney app is no longer available. To keep up to date with Vivid Sydney visit vividsydney.com/events for all event information and vividsydney.com/transport for trip planning information. Consult our social channels, Vivid Sydney Facebook or Vivid Sydney Twitter pages.

Where are the information kiosks located?

Information Kiosks will be open from 6.00pm – 11.00pm daily. There will be nine Information Kiosks situated around Vivid Sydney for the public to obtain directions and information on the program.

Please refer to the interactive map for detailed locations of the Information Kiosks at Vivid Sydney:

  • Information Kiosk #1 - Customs House
  • Information Kiosk #2 – MCA (waterfront adjacent to stairs)
  • Information Kiosk #3 - The Rocks, Playfair St
  • Information Kiosk #4 - Hickson Road Reserve
  • Information Kiosk #5 -  Barangaroo (Watermans Cove)
  • Information Kiosk #6 - ICC (north side of Woodward Water Feature) -
  • Information Kiosk #7 – Tumbalong Blvd, 
  • Information Kiosk #8 - Liverpool St Entry
  • Information Kiosk #9 – Goods Line North
What happens to my purchased tickets if I have COVID-19 and cannot attend?

Each event and venue has its own cancellation policy and Vivid Sydney recommends checking the Terms and Conditions of your ticket for further information. If you have Covid-19 or are displaying any symptoms, please do not attend Vivid Sydney.

Can we use Dine and Discover vouchers for any events?

Unfortunately, Dine and Discover vouchers are not accepted at the majority of Vivid Sydney events. You can find a participating business online or in the Service NSW app.

If the event you'd like to attend is held at the Sydney Opera House, you may contact their box office on 02 9250 7111.

Light, Music and Ideas

What is Vivid Light?

Vivid Sydney warms the soul of the city with lustrous light art that paints the urban landscape in technicolour. Discover secret tunnels laced with light. Stroll the longest continuous Light Walk ever, from Sydney Opera House to Central Station. Find yourself in the city’s lesser-known spaces, as we shine the spotlight on reclaimed passages and storied places, such as The Goods Line, Walsh Bay, Central Station and more.

The full Vivid Light program can be found here.

What is Vivid Music?

All of Sydney’s a stage for Vivid Sydney’s 2022 live music line-up. Feel the pulse of a new beat and move together as one, while evocative performers transform the city with live shows in unexpected spaces. Listen to tunes in a secret bar. Watch a band in a venue where no one has played before. Discover parts of Sydney that make your soul sing.

The full Vivid Music program can be found here.

What is Vivid Ideas?

Prepare to change your mind. Vivid Sydney’s 2022 Ideas program gathers some of the brightest minds and fearless storytellers who challenge the way we think and are at the forefront of their fields. Join us for a line-up of thought-provoking activations and deep-dive discussions that jump to the heart of the matter, seek creative solutions and inspire new ways of thinking.

The full Vivid Ideas program can be found here.

Where is the best place to see Vivid Light around Sydney Harbour?

Some of the best vantage points are The Rocks, Sydney Opera House, Darling Harbour, Bradfield Park (under the Harbour Bridge at North Sydney), Luna Park, Lavender Bay, Walsh Bay, Barangaroo, or on the harbour itself.

How do I experience Vivid Sydney from the water?

Various charter vessels will be undertaking harbour cruises during Vivid Sydney 2022. You can view all operators here.

Some operators may be offering services via agents, direct sales and online deal websites. We kindly suggest you read all terms and conditions and relevant information before making a purchase. Also please read all information on your ticket including departure times, locations and other conditions.

Please note that Vivid Sydney does not operate any harbour cruises. If you have any questions, please contact the operator who is undertaking the harbour cruise.

Will there be accessible viewing areas?

There will be five locations for accessible viewing, the Sydney Opera House, Museum of Contemporary Art, Hickson Road Reserve, Darling Harbour, and Tumbalong Park.

More information can be found here.

Download the Accessibility Map.

Travel and Transport

How do I get to Vivid Sydney?

Extra trains and buses will run on weekends to help you get to and from Vivid Sydney locations. With extensive road closures and parking restrictions in place, it’ll be the easiest way to get there as all locations are easily accessible by public transport.

You can use the transportnsw.info Trip Planner to plan your trip with up-to-date metro, train, bus, ferry and light rail information. You can also use one of the many real-time apps to track your service. Alternatively, you can call the Transport Information Line on 131 500.

You will need a valid Opal card or single-trip ticket to travel on public transport services to Vivid Sydney locations. Top up your Opal card online ahead of time to avoid the queues. You can top up your card via the Opal Travel App, top-up machines or at more than 2,100 retailers. For details on Opal cards visit transportnsw.info

Alternatively, if you have an American Express, Mastercard or Visa debit or credit card which displays the contactless payment symbol, or linked device, you can use it to pay for your travel by tapping on and off at Opal card readers on all public transport services. Adult Opal fare pricing applies, and you will receive Opal benefits, including daily and weekly fare caps. For more details visit transportnsw.info

Can I park near Vivid Sydney?

With road closures and special event clearways in place in the city each night during the event, access to parking will be limited and traffic will be heavy. Some car parks in the Sydney CBD will be inaccessible while roads are closed and special event clearway parking restrictions will be in effect on most major roads each day of the event. These clearways are strict no-parking zones for all vehicle types and apply even for local residents or Mobility Scheme permit holders. Check signs carefully as vehicles left in clearways will be towed and a fee applies. If your vehicle is towed, it will be relocated to the nearest available parking space, call the Traffic Information Line on 132 701 to speak to an operator and find its location. For more details on special event clearways and their locations during Vivid Sydney, visit livetraffic.com

People with accessible requirements are encouraged to contact the Vivid Sydney access and inclusion team at vivid.access@dnsw.com.au for guidance on how best attend Vivid Sydney or check out the accessibility webpage vividsydney.com/accessibility.

Are there any traffic restrictions during Vivid Sydney?

Road closures will be in place in the city each night of the event. On weeknights closures will be in place around Circular Quay and on weekends closures extend into the Sydney CBD and Walsh Bay. The city is no place for cars during Vivid Sydney and you can’t enjoy the installations from your vehicle. The road closures are in place to keep pedestrians safe and allow for an enjoyable Vivid Sydney experience. It is an offence to drive on or exit a carpark or driveway onto a closed road until the road has been safely reopened. Anyone attending a Vivid Sydney event is strongly encouraged to leave their car at home and catch public transport as delays on roads are expected, particularly on the weekends. Detailed information on road closures, clearways and access is available at vividsydney.com/transport. For real-time traffic conditions and updates visit livetraffic.com, follow @LiveTrafficSyd or download Live Traffic NSW from the App Store or Google Play

Do you have any maps to download?

We have several maps that are available to be downloaded including an Accessibility Map and a map of the Light Walk. You can find them all here.

Feedback and Involvement

How do I provide feedback?

The Vivid Sydney team welcome your constructive feedback. To do so, head to Contact Us.

How can I volunteer for Vivid Sydney?

Vivid Sydney wouldn’t be possible without the support of its incredible team of volunteers. Applications to volunteer with Vivid Sydney 2022 have now closed. Click here to express your interest in Vivid Sydney 2023.

How can my business become involved in Vivid Sydney?

If you are a restaurateur, bar or café owner, hotelier, retailer, entertainer, museum or gallery owner, tour provider or run a local attraction, get involved in Australia’s biggest and brightest festival with the Vivid Sydney Local Business Program. The Vivid Sydney Location Business Program for 2022 is now closed but you can pre-register your interest for 2023 on the Work With Us page.

As an artist, how can I exhibit at Vivid Sydney?

Expressions of Interest for Vivid Sydney Light, Music, Ideas and Cross-Art Form are currently closed. Keep an eye on the Vivid Sydney website and social media channels for updates about opportunities to be involved in the Vivid Sydney program or register your interest for 2023, please visit the Vivid Sydney Work With Us page

How can I work with Vivid Sydney?

From time-to-time Destination NSW does seek quotations for the supply of goods and/or services relating to Vivid Sydney for each of the contract opportunities, please visit the Vivid Sydney Work With Us page.  

How do I become involved in Vivid Light on Sydney Harbour?

Applications are closed for Vivid Sydney 2022. For expressions of interest for Vivid Sydney 2023 please visit our Work With Us page.

Contacting Vivid Sydney

How do I contact Vivid Sydney?

If you need to contact Vivid Sydney please visit our Contact Us page.