Frequently asked questions
Before contacting us we recommend reading our Frequently Asked Questions (FAQ) page for answers to commonly asked questions about the festival.
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Try out Vivid Sydney's new Customer Service Chat Bot to get an instant answer to your questions. Click on the speech bubble icon below to start a conversation.
If you still can't find the answer to your questions please use the contact form below. A member of the Vivid Sydney team will be in contact with you as soon as possible.