Contact Us

Contact Us

Frequently asked questions

Before contacting us we recommend reading our Frequently Asked Questions (FAQ) page for answers to commonly asked questions about the festival.

Connect on Social

For all the latest festival announcements visit Vivid Sydney's official social media channels
Facebook, Instagram, Twitter.

Vivid Customer Service Bot

Try out Vivid Sydney's new Customer Service Chat Bot to get an instant answer to your questions. Click on the speech bubble icon below to start a conversation.

 

If you still can't find the answer to your questions please use the contact form below. A member of the Vivid Sydney team will be in contact with you as soon as possible.

In respect of personal information, Destination NSW advises that it collects, uses and stores any of your personal information strictly in compliance with the Privacy and Personal Information Protection Act 1998 (NSW) and the Privacy Act 1988 (Cth). For your information, our privacy policy is located at: https://www.destinationnsw.com.au/privacy-policy. Destination NSW may share your information with third parties including third party suppliers and operators conducting and administering the activity and other related activities, however your personal information will not generally be disclosed to anyone outside Australia, unless in connection with the activities. Where the information is shared with any countries in the European Union, Destination NSW will adhere to the data protection rules as per the General Data Protection (GDPR) Regulation. Information relating to this is also located within our privacy policy. You can opt out at any time by contacting Destination NSW.