Bronwyn van der Merwe
Managing Director, Fjord ANZ
As the Managing Director of Fjord ANZ, Bronwyn is passionate about helping clients solve problems, designing and developing new products and services that improve both the employee experience and the customer experience.
Using service design methodologies and design thinking, she works collaboratively with clients to reimagine their businesses. Bronwyn is regularly sought out as a thought leader and spokesperson for Fjord in Australia, with numerous press publications and interviews in Business Spectator, Marketing Magazine, CMO and ABC Online as well as speaking turns at events such as UX Australia, CDO Summit and Vivid.
With the accelerating urbanisation of the global population, cities are fast becoming places for experimentation in social interactions, governance and...